City of Mesquite, Texas - File #: 24-7107

• File #: 24-7107
• Version: 1
• Name: Pre-Meeting - Utility Billing Office
• Type: Agenda Item
• Status: Pre-Meeting
• File created: 3/4/2024
• In control: City Council
• On agenda: 3/18/2024
• Title: Receive proposed changes to the Utility Billing Office operations.

Date	Ver.	Action By	Action	Result
3/18/2024	1	City Council

Title

Receive proposed changes to the Utility Billing Office operations.

Body

During the Pre-Meeting, staff will present opportunities for improved customer service delivery and streamlined processes in the Utility Billing Office operation that align with Council Strategic Goal 5 - High Performing/Transparent Government.

Drafter

Melissa Staples                     

Head of Department

Cindy L. Smith